News Summary
Several customers have filed lawsuits against Modern Rust, a car restoration shop in Myrtle Beach, citing incomplete work and significant delays on their vehicles. Among them, Roger Nolasco waited 16 months for his Chevy Impala restoration only to find the engine detached and leaking oil. Similarly, Dave Turner faced frustration with his Volkswagen bus restoration, discovering incompatible parts after paying over $33,000. The shop’s owner, Bruno Dasilva, acknowledged issues and suggested a shift in business focus amid growing customer complaints, highlighting concerns in the auto repair industry.
Myrtle Beach – Several customers have filed lawsuits against a local car restoration shop, Modern Rust, after experiencing significant delays and incomplete work on their vehicles. Among the dissatisfied clients are Roger Nolasco and Dave Turner, who both paid thousands of dollars for restoration projects that failed to meet the promised standards and timelines.
Roger Nolasco brought his 1964 Chevy Impala to Modern Rust in June 2022, paying a total of $17,500 for restoration and upgrades. According to his contract, the work was expected to be completed within four to five months. However, after 16 months without any finished product, Nolasco discovered that the engine was not even attached to the vehicle and was leaking oil when he finally inspected it in October 2023. Numerous other upgrades promised in the contract were also incomplete, causing Nolasco significant emotional distress. He is now pursuing legal action against Modern Rust, a case that is pending alongside three others from similarly dissatisfied clients.
Impact Chiropractic owner Dave Turner has also faced challenges with Modern Rust while seeking restoration for his Volkswagen bus. In March 2021, he paid $15,000 for initial work and an additional $2,500 for expedited upgrades that were supposed to be completed by July. Like Nolasco, Turner encountered repeated delays and excuses from the shop. He eventually retrieved his bus in April 2023 but found it still incomplete, and he reported experiencing hostility from the shop’s owner during the handover. Turner claimed he received an air conditioner from a different vehicle and an engine incompatible with his bus. To date, he has invested approximately $33,000 and is now working to complete the renovations with a different repair shop.
Modern Rust’s owner, Bruno Dasilva, provided a defense against the accusations, asserting that timelines can change based on additional requests made by customers. He also claimed that both Nolasco and Turner received brand new parts for their vehicles. Acknowledging ongoing issues, Dasilva expressed a willingness to consider changes within the business, stating a potential shift towards focusing on collision work rather than restorations, which may help mitigate future customer dissatisfaction.
The growing number of complaints against Modern Rust has drawn attention from other customers. In addition to Nolasco and Turner, additional individuals have reached out to share similar experiences of frustration regarding the delayed services and lack of communication. Their accounts suggest a pattern of problems at Modern Rust, prompting a closer examination of the shop’s business practices.
In a separate case, the Bentleys encountered their own challenges with another mechanic, Mister and Mrs. Mobile Mechanic, after paying hundreds of dollars for repairs that were never completed. Like many others, they reported a lack of response from the company, compounding their disappointment in the service provided.
As more customers come forward with grievances, inquiries into the practices of local repair shops like Modern Rust may intensify. It remains vital for consumers to conduct thorough research and exercise caution before entering into contracts with automotive service providers.
The situation at Modern Rust reflects a broader trend in customer concerns with service providers in the auto repair industry, emphasizing the importance of accountability and communication in ensuring customer satisfaction.
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Additional Resources
- WMBF News: Horry County Car Restoration Shop
- Google Search: Car Restoration Issues
- WMBF News: Customers Misled by Myrtle Beach Mechanic
- Wikipedia: Automotive Repair
- WMBF News: Mechanic Convicted in Dispute
- Encyclopedia Britannica: Automobile
- Myrtle Beach Online: Local News
- Google News: Auto Repair Shops
- WPDE: Power Outage in Myrtle Beach Area
